Withdraw Your Balance Back to Your Wallet
When you want your balance back, go to the cashier and open the withdrawal section. Enter the amount you want to move, then choose which wallet — bKash, Nagad or Rocket — should receive it. Make sure the wallet number you enter matches the one registered on your account; mismatches are the main reason a withdrawal gets held for review. Once submitted,
withdrawals go through our verification queue before the transfer goes out. Processing time depends on verification status — a fully verified account moves through faster than one with a pending document check.
- Open Withdrawal Tab — Go to cashier, select withdrawals. The screen lists your registered wallet options and shows the minimum withdrawal amount.
- Enter Amount and Wallet — Type the amount you want out and confirm which bKash, Nagad or Rocket number should receive it. Double-check the number before submitting.
- Submit and Wait for Review — Submit the request. Our team reviews it against your account verification status. You get a notification once the transfer goes out.
- Funds Arrive in Your Wallet — The amount lands in your wallet after the review clears. Check your wallet's transaction history if you want a receipt.